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A medical alert system, also known as a personal emergency response system (PERS), is a technology-based service designed to provide immediate assistance to individuals during emergencies, particularly seniors, those with chronic medical conditions, or people with disabilities. These systems help users maintain their independence while ensuring their safety and well-being.
A typical medical alert system consists of the following:
Medical alert systems provide users and their families peace of mind, knowing that help is readily available in times of need. These systems can be beneficial in situations such as falls, medical emergencies, accidents, or any other event that requires immediate assistance.
When an emergency call is made using a medical alert system, the call is answered by trained professionals at a 24/7 monitoring center. These operators have specialized training in handling emergencies and assessing the user’s situation. They are equipped to provide immediate assistance, evaluate the severity of the situation, and determine the most appropriate course of action.
Upon receiving the emergency call, the operator will try to establish communication with the user through the system’s two-way communication feature, if available. Suppose the user is unable to respond or communicate. In that case, the operator will follow the predetermined protocol, including contacting the user’s emergency contacts or dispatching emergency services such as paramedics, police, or firefighters, depending on the situation.
Rest assured that when you trigger an emergency call with a medical alert system, you will receive prompt and professional assistance from experienced operators who are dedicated to ensuring your safety and well-being.
No, you do not necessarily need a landline for a medical alert system. While some traditional medical alert systems require a landline connection to function, various options are now available to accommodate different communication preferences and needs.
Many of our modern medical alert systems include cellular-based solutions, which use cellular networks to connect the user to the monitoring center without needing a landline. These systems come with a base unit with a built-in cellular module or a mobile device communicating directly with the monitoring center.
Additionally, some of our medical alert systems offer GPS-enabled devices that can function independently of a landline or cellular network, providing location tracking and emergency assistance when you are away from home.
When choosing a medical alert system, it’s essential to consider your specific needs and communication preferences. If you do not have a landline or prefer a more flexible solution, opt for a cellular and GPS-enabled medical alert system to ensure you have access to help whenever and wherever you need it.
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“When Mom fell and broke her hip Sololife dispatched EMTs immediately, saving her from prolonged discomfort. Now that she’s home recovering, I feel very comfortable knowing she has a 24-hour help line and emergency services at the touch of a button.”
“My mom–85 years old and having lived alone for the past 24 years–wanted to continue to live at home independently. Six years ago, she fell in her home and broke her leg. Luckily, she was on the phone with me at the time, and I was able to call for help. It was after that incident my sisters and I decided to provide Mom with a medical alert unit in case of any future emergencies. We set her up with the Sololife Medical Alert System for 24/7 emergency coverage.
The Sololife representatives came to my mother’s home and set up the unit, explained how it worked, and tested to make sure everything worked properly.
My mother feels more comfortable now, knowing she has the ability to summon help with the push of her emergency button.”
Purchase Medical Alert Devices through directly through Sololife.
